myAltimeter Support

If you have any questions, feedback, or need help with myAltimeter, please contact us:

📧 Email: [email protected]

Frequently Asked Questions

Q: Why is the altitude not accurate? A: Barometric altitude is affected by weather changes. The error can reach ±80 meters. The app automatically uses GPS altitude as a fallback when the barometer is unavailable.

Q: The compass does not point correctly. A: Please calibrate your device by waving it in a figure-8 motion. Keep away from magnets and metal objects.

Q: What do the premium features include? A: Premium unlocks Profile display (avatar + nickname) and Map Card. It is a one-time lifetime purchase. No subscription.

Q: Is my data safe? A: Absolutely. All your GPS, barometer, and compass data is processed locally on your device. We have no servers and cannot access your data.